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Georgia Department of Labor (GDOL)

Dec 11 2023
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On-Call Pay and Waiting to be Engaged

By Georgia Department of Labor (GDOL), HR
Some businesses may have employees who must be on-call to work if needed – emergency personnel, service technicians and medical professionals come to mind. Even though they’re not actively working while waiting to be engaged, they’re still committing their time to being available. If an employee has a job that ends at 11 am and another job starting at 2 pm, is the time between jobs compensable? What about employees who are on call during…
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Oct 12 2023
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New Overtime Pay Threshold May Force Employers to Increase Wages

By Georgia Department of Labor (GDOL), HR, Minimum Wage
The Department of Labor (DOL) has proposed increasing the salary threshold for exempt employees to $1,057 per week from the current threshold of $684 per week, which was implemented in 2020. The proposed increase would mean that more employees will fall under the salary threshold and qualify as nonexempt, therefore becoming eligible for overtime pay. What is an Exempt Employee? Exempt employees are typically paid a salary instead of an hourly wage. Exempt workers aren’t…
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Apr 04 2023
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Can a ‘Virtual Agent’ Improve the Georgia DOL’s Service?

By Georgia Department of Labor (GDOL)
Last month, the Georgia Department of Labor (GDOL) announced that it would be deploying new technologies designed to improve customer service. Specifically, the agency cited strategic improvements to its cloud-based virtual agent, an artificial intelligence (AI) solution and enhancements to the GDOL’s phone system and website chatbot, George A.I. While the GDOL states that these AI-based technologies will improve the customer experience, we remain skeptical. After all, a virtual agent is less skilled than a…
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