In a tight job market, it’s important to retain employees. In addition to benefits and compensation, other intangible factors can affect whether an employee stays or leaves. I’ve studied the topic of employee engagement for some time now. When clients ask me about how to effectively retain employees, I’ve found the insights from 12: The Elements of Great Managing, by Rodd Wagner and James K. Harter, Ph.D. to be quite helpful. Looking at data for…
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